Q. I have a brand new vehicle that has been involved in an accident. Can it look like new again?
A. Absolutely! We employ a state of the art process that enables us to accurately match your vehicle’s finish and repair specifications.
Q. Do you provide a loaner vehicle?
A. In many situations the insurance company will furnish a rental car. We house an Enterprise Rent-A-Car on site for your convenience.
Q. Do I have to go to the preferred shop recommended by my insurance compnay?
A. Not at all. You choose the collision center where you want your vehicle to be repaired.
Q. How long will it take to repair my vehicle?
A. Vehicle repair time is determined by the complexity of the damages. Oldham Collision will make the repair in a timely manner without compromising quality standards. Repair time will be stated clearly for you at the time of your estimate.
Q. How can I pay for the repairs?
A. We accept insurance checks, money orders, Visa, MasterCard, American Express, Discover, personal checks and cash. Upon approval we can also provide a payment plan through NAPA.
Q. How do I know when my vehicle is ready?
A. When you schedule your repair, we will give you a completion date. We will also contact you 24 hours prior to completion and be in communication with you during the entire repair process. Always feel free to give us a call to find out how things are going with the repair of your vehicle.
Q. Can you deliver the vehicle when completed?
A. We can not only deliver the vehicle when completed, we can also pick it up or arrange to have the vehicle transported to our location for repair.
Q. I have some small dents on my car. Is there another option besides body and paint repair?
A. Yes! We offer a paintless dent repair service. This process is less expensive and your panels will look like there was never even a dent. See our Dent Magic tab for more information.
Q. What are your hours of operation?
A. We are open Monday thru Friday 7:30 AM – 6:00 PM
Q. Do you offer me a warranty on the repairs completed?
A. Yes! We offer a lifetime warranty on all repairs that we perform.